The following terms and conditions govern the use of this website and outline the legal responsibilities and obligations that shall exist between you and The Shake Shop Ltd (also referred hereafter as ‘we’, ‘us’, ‘our’, ‘The Shake Shop Ltd’). By placing an order on this website, you are deemed to have read and agreed to these terms and conditions. If you have any questions, please contact us at firstname.lastname@example.org or call us on 01993 358 353.
Placing an Order
When placing an order, you undertake that any and all information given is true, accurate, current and complete in all respects and you agree not to impersonate any other person or entity or to use a false name that you are not authorised to use.
To amend an order or delivery address, please contact us immediately. We will do our best to make amendments prior to preparation, but we cannot guarantee changes can be made once an order is processed.
All orders are subject to acceptance and product availability. If for any reason we are unable to fulfill any part of your order, we will contact you by email or telephone as soon as is practical to advise when the item will be in stock again, to agree an alternative or to refund your card within 7 days of so doing. This does not affect your statutory rights.
Prices and availability of goods are subject to change without notice. The advertised delivery charge will be added to your order value unless otherwise stated.
Once you have placed an order we will send you an email confirming that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and The Shake Shop Ltd for the sale of our products will only exist once an order has been collected by you. A separate email will be sent to you confirming that collection of the item(s) is ready.
Discount vouchers, codes and offers cannot be used for products on sale.
Payment & Taxes
We accept online payment in a secure environment through PayPal. You can use your Paypal account or pay as a guest using your debit or credit card. Your credit/debit card will be charged for the full value of the goods when you place your order.
All prices are quoted in pounds sterling and are inclusive of VAT at the prevailing rate but exclusive of post and packaging.
Special Offers & Promotions
Unless otherwise stated, special offers cannot be used in conjunction with any other promotion nor are they valid for the purchase of sale items or gift vouchers.
If a promotion is valid only for orders over a certain amount, that amount does not include delivery.
Promotion codes cannot be added into an order retrospectively.
Unless otherwise stated, if an item is to be returned or refunded it must be returned to The Shake Shop, 12 Market Square, Witney, Oxfordshire, OX28 6BB, United Kingdom.
Your Right to Cancel
We’re happy to accept cancellations to an order prior to preparation and up to 7 days after you have collected the goods. If you wish to cancel your order prior to preparation, please contact us at email@example.com or telephone 01993 358 353 and we will arrange for a full refund of any payment taken. If you have already collected your product(s) please contact us as soon as possible.
Conformity of Goods
We take every care to ensure that the description and specification of our products are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.
Furthermore, while the colour reproduction of the products is as close and accurate a representation as we can get them, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Please take this into account when ordering.
Copyright & Trademark
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of The Shake Shop Ltd or its content and technology providers or their respective owners.
The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without permission.
Disclaimer & Limitations of Liability
While The Shake Shop Ltd uses reasonable endeavors to ensure that the information on this website is accurate and up-to-date, it does not give any warranty as to its accuracy or completeness and The Shake Shop Ltd will not be responsible for any errors or omissions or for the results arising from the use of such information.
While The Shake Shop Ltd takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Further, The Shake Shop Ltd will not be responsible nor liable for your use of any other websites which you may access via links within this website. The Shake Shop Ltd does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with The Shake Shop Ltd.
We will never supply your personal details to any third party for their marketing purposes and we will take all reasonable care, in so far as it is in our power to do so, to keep all details of your order and payment secure. In the absence of negligence on our part we cannot be held liable for any losses suffered if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
Law & Territory
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
The Shake Shop
12 Market Square